Diagnostic Trouble
Diagnostic Trouble
When To Use Computer Diagnostics
Have you ever wondered why your computer breaks down so often? Why the computer company takes time to isolate and fix the issue? It is really frustrating when computer problems arise especially if you can't figure out what is the problem and the downtime is costing you money even is destroying your business. This is where knowing some basic trouble shooting and running a Computer Diagnostic will come in handy. Prevention is better than cure so you should perform scheduled computer clean up as well.
Software and Hardware Computer Diagnostic
One might think that fixing a computer is hard and daunting. It might be, if you do not know where to start or don't know what to look for. One way to proceed is to remember that your computer system is a marriage of the software and hardware part. The problem could either come from the software side which is your operating system, drivers and programs, or the hardware side which includes monitor, keyboard, mouse, hard drive, mother board, video card and processor.
Before running any diagnostic on your computer it is crucial to at least pinpoint if the symptom of the problem is coming from the hardware side or software side. How? Look for diagnostic indicators like power light button, keyboard lights. Check if your computer has diagnostic indicator in front or at the back. Some computer sounds off and generates a beep when encountering trouble. Check your manual or go to the manufacturer's website to see if these features are available.
Hardware Computer Diagnostic
Let's say that you figured out or you think it's a hardware issue. Each hardware problem has different symptoms. Let's say the computer does not boot up and generates a blue screen error message, see if the message mentions anything about a hardware failure, like memory, hard drive, motherboard, etc. This hardware computer diagnostic will check each and every component that you have from your motherboard, processor and hard drive, to your video card, memory. If there is a problem you should get an error message.
Software Computer Diagnostic
If the computer hardware diagnostic did not come up with anything, we can safely say that the hardware part is okay so we can focus now on the software side. You also need to remember if there are any changes made on the computer prior to the problem. Have you added any program or driver, have you installed any update recently?
Another common problem of the software is virus and spyware. Anti-virus and anti spyware takes care of the automatic Virus and Spyware Removal. However there is virus or spyware that cannot be removed by this software diagnostic specially if they are fairly new, and the antivirus or antispyware developer has not come up with the solution yet. This is where manual virus removal is another option.
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